We’re pleased to offer shipping on select smaller plants within approximately a 300-mile radius of Lake Junaluska, North Carolina. This allows us to deliver healthy plants while minimizing shipping time and stress.
Shipping Area
We currently ship select plants only within approximately 300 miles of our nursery. If you’re unsure whether you’re within our shipping area, please contact us before placing an order. Tree seedlings over 18" tall are not eligible for shipping.
Shipping Schedule
To help ensure your plants arrive as quickly as possible, we ship Mondays and Tuesdays only. This helps prevent packages from sitting in a shipping facility over the weekend.
Packaging
Every plant is carefully prepared and packaged by hand. We secure each plant to protect both the foliage and root system during transit. To reduce unnecessary shipping weight, we remove excess soil while leaving the root ball intact and undisturbed. Your plant will arrive ready to be planted with minimal preparation.
Weather Delays
Because plant health is our priority, we may delay shipping during periods of extreme weather, including freezing temperatures or excessive heat. If weather conditions could affect your shipment, we’ll contact you to arrange the best shipping date.
Tracking Your Order
Once your order ships, we’ll email you a tracking number so you can monitor its progress. We typically ship using UPS Ground, although we may occasionally use USPS when appropriate.
Plant Care
Each shipment includes basic planting and care instructions to help your new plants get off to the best possible start.
Our Plant Quality Commitment
We take great pride in growing healthy, vigorous plants and carefully inspect every plant before it leaves our nursery. We package each order with care so it arrives in the best possible condition. Because plants are living organisms, their long-term success depends on factors beyond our control, including shipping conditions, planting methods, soil, weather, watering, and ongoing care. For that reason, we cannot guarantee plants after they have been delivered. If your shipment arrives with visible damage caused during transit, please contact us promptly and include photos of both the plant and the shipping box so we can review the situation and work toward a fair resolution.